DARS Newsletter August 2017
Dear Users, Welcome to this month’s DARS Newsletter, which has a focus on communicating with the helpdesk. Newsletters since May 2015 can be found at http://darswiki.bsp.ox.ac.uk/index.php/DARS_Newsletters. And remember that you can contact the DARS helpdesk via firstname.lastname@example.org. Unusually, this is being sent on the penultimate working day of the month, since most of us will be attending the Advancing Oxford conference tomorrow. We look forward to seeing many of you there.
In this issue:
DARS news and features
The release of new Security roles continues. The original plan was for the second tranche of participants to have the new roles to be remaining colleges; however, we received feedback expressing concerns that this meant remaining colleges might, despite the pilot group containing two colleges, experience significant problems. We have therefore rolled out the new Security roles to UODO and the offices in Hong Kong and Tokyo first. This second tranche has gone well, with only six corrections identified so far out of over 10,000 individually assigned permissions. Rollout of roles to other participants will continue in due course.
Requesting User Access
Please can you ensure that all User Access Request Forms are emailed to the DARS helpdesk at email@example.com, rather than sending through hard copies or sending to other DARS Support Centre teams. If you bypass the Helpdesk it is often difficult to track whether a request has been made or not and it will delay, rather than expedite, getting your members of staff booked on to the required training courses.
When recruiting for posts which involve use of DARS, remember to include the appropriate technical skills in the job advertisement. This does not mean you should require “knowledge of DARS” – there are only a finite number of people who have such experience, and in any case, “DARS” is a term only used within the University of Oxford. However, it would be beneficial to require skills and experience relating to (for example) data management, or fundraising systems, or marketing and communications software, according to their relevance to the post.